Medical Front Desk Receptionist

Centerstone•Nashville, TN

7d•$15 - $21•Onsite

About The Position

Centerstone is a leading nonprofit behavioral health system dedicated to improving lives through comprehensive care. As a trauma-informed organization, we foster a culture of understanding and resilience. This role is responsible for greeting and checking patients in and out of the clinic, both in person and via phone. Key duties include scheduling appointments, handling client payments, filing, and other front desk administrative tasks. We are looking for individuals to join our team and contribute to our mission of providing exceptional behavioral health services.

Requirements

High school diploma or GED required.
Must be able to provide proof of education.
Valid, unrestricted driver’s license required and must be maintained in good standing.
Ability to communicate effectively via written, verbal, in person and virtual methods.

Responsibilities

Maintains schedules of clinical staff.
Entry and verification of client data.
Collects copayments.
Responsible for technology support for telehealth appointments.
Answers multi-line phone.
Registration of clients in the electronic medical record.
Provides excellent customer service to promote a service environment for individuals in need of behavioral health and/or co-occurring services that is recovery focused.
Research and verification of insurance benefits and knowledge to apply for alternative payer sources.
Prepare and scan documents to internal HIM.
Cross train and perform duties to cover neighboring locations.