Front Desk Manager (Hotel Terra)

Hotel Terra & Teton Mountain Lodge, a Noble House Hotel•Jackson Hole, WY

13h•Onsite

About The Position

Join our properties, Hotel Terra and Teton Mountain Lodge & Spa in the beautiful Jackson Area! We are excited to invite a dynamic and results-driven Front Desk Manager to join our team at Hotel Terra, located in stunning Jackson Hole, WY. This is an excellent opportunity for a professional passionate about hospitality and sales to contribute to the growth and success of our distinguished properties while enjoying the breathtaking scenery and vibrant community of Jackson.

Requirements

Experience in a similar size hotel (132 rooms) and leading a team of 12.
Full service hotel experience, preferable in an upscale independent hotel.
Keen sense for hiring, training and coaching great people.
Dependable, organized and have a positive, can-do mindset.
Ability to take ownership of tasks and feedback for growth.

Nice To Haves

Experience in a similar size hotel (132 rooms) and leading a team of 12.
Full service hotel experience, preferable in an upscale independent hotel.
Keen sense for hiring, training and coaching great people.
Dependable, organized and have a positive, can-do mindset.
Ability to take ownership of tasks and feedback for growth.

Responsibilities

Oversee the responsibilities of the Front Office.
Maintain high standards in all aspects of internal and external service and embrace the Hotel Terra service culture.
Promote, develop and maintain unity and teamwork throughout the department.
Actively participate in all aspects of Front Office operations, including assisting in check in, check out, and reservations.
Communicate with guests in a professional, courteous and helpful manner.
Manage Front Office team to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives.