Front Desk Fitness Associate- Starrett

RXR•New York, NY

11d•Onsite

About The Position

The Front Desk Fitness Center Associate is responsible for greeting customers, ensuring the front desk is supervised during the shift of coverage, and maintaining the gym floor and equipment. The Associate is responsible for signing up membership, collecting fees, maintaining membership and vendor logs, copying, printing, and scanning of important documents - answering phone calls, messages, and emails, assisting with tabling and special events. The Associate will also assist the Fitness Manager, Sr. Associate, and Instructors when needed.

Requirements

Friendly, courteous, and welcoming
Reliable and punctual
Interest in fitness and training
Well organized, attention to detail
Willing to learn and improve oneself
Reasonable math skills
Enthusiastic and positive
Great communication and writing skills
Proficient on basic computer skills like using Excel, Word, Outlook
Flexible schedule for weekdays
Customer service experience
Able to lift / move weights (up to 45lbs)
Must be able to walk for an extended period of time.
Must be able to stand for long stretches of time.
Must be able to climb several flights of stairs.
Hospitality Minded: Demonstrates the ability to deliver the RXO elevated level of hospitality for commercial tenants, ensuring that their experience exceeds expectations. Demonstrates the ability to execute on customer needs, whether directly troubleshooting issues or in collaboration with other internal teams. Prioritize customer satisfaction, no matter what.
Community & Consensus Building: Demonstrates the ability to activate opportunities for building and bolstering communities and tenant networks within RXR commercial properties. Builds consensus within internal teams to elevate customer experience and facilitate community/relationship building among tenants.
Systems Proficient: Basic proficiency in daily use of relevant technology platforms and apps including Excel, MSFT Office Suite, and proprietary software. Readily learns and adopts new technologies.
Accountable: Holds self-accountable to meet commitments in accordance with deadlines while maintaining accuracy in their work. Self-directed to communicate status; takes ownership for decisions, actions, and failures.
Problem Solver: Navigates complex, and potentially contradictory, information to effectively assess issues and solve problems. Asks the right questions to analyze situations.