Front Desk at Fitness Studio
IMA•Town of Brookhaven, NY
•$17 - $20•Onsite
About The Position
This is not your average front desk job. You are not just answering phones and checking people in. You are the first face our members see every single day. You are the energy that sets the tone for their entire workout. You are the reason they keep coming back. MUV Fitness is a kickboxing and group fitness studio built around community. We are a family that knows our members' names, their goals, their bad weeks and their breakthroughs. We need a front desk team member who does the same.
Requirements
- No prior experience required — we will train the right person.
- A natural people person — you genuinely enjoy talking to and connecting with others
- High energy — you bring the room up, not down
- A smiler — members feel it the moment they walk in
- Detail oriented — you notice what needs to be done and you do it without being asked
- Reliable and dependable — your team counts on you to show up and show up ready
- Coachable — you take feedback, you grow, and you never stop getting better
- Passionate about health and wellness — you believe in what we do here
- A team player — we win together and we support each other, always
Nice To Haves
- Weekend availability is a plus.
Responsibilities
- Welcome every member by name with a smile and genuine energy every time they walk through the door
- Help members get ready for class — wrapping hands, carrying gear, making them feel at home
- Manage trial appointments, confirm bookings, and prepare welcome experiences for new members
- Make outreach calls to leads and members we haven't seen in a while — with warmth, not pressure
- Keep the studio clean, organized, stocked, and running at a high standard
- Support the team with pro shop sales, event promotion, and member communication
- Submit daily reports and stay on top of your KPIs every shift
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Health insurance
- Paid time off
- Free classes — take as many as you want beyond your required 2 per month
- Commission opportunities through sales and lead conversions
- A team that actually has your back
- A workplace that feels like family
- Room to grow — this is a studio that is built to scale and we promote from within
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
