Front Desk FHC
About The Position
The Front Desk Worker position is customer service and task oriented. Must be able to give an effective tour of FHC facility. Must communicate clearly and effectively with people. Must effectively sell services including but not limited to personal training, group fitness, and memberships. Must adapt quickly, easily, and effectively to a changing environment including but not limited to customer needs, computer tasks, marketing specials, and ever-changing programs. Must work well under pressure i.e. two phone calls at once or a phone call and several customers at once; refer difficult questions/concerns to appropriate personnel. Other regular duties include being efficient with the following: cash register, current computer software, towel services, and other duties as assigned.
Requirements
- Customer service skills
- Task-oriented
- Clear and effective communication skills
- Ability to adapt quickly to a changing environment
- Ability to work well under pressure
- Proficiency with cash register
- Proficiency with current computer software
Responsibilities
- Give an effective tour of FHC facility.
- Communicate clearly and effectively with people.
- Effectively sell services including personal training, group fitness, and memberships.
- Adapt quickly, easily, and effectively to a changing environment including customer needs, computer tasks, marketing specials, and ever-changing programs.
- Work well under pressure (e.g., handling multiple phone calls or customers simultaneously).
- Refer difficult questions/concerns to appropriate personnel.
- Operate cash register efficiently.
- Utilize current computer software.
- Manage towel services.
- Perform other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
