Front Desk FHC

Buena Vista Regional Medical Center•Storm Lake, IA

15h

About The Position

The Front Desk Worker position is customer service and task oriented. Must be able to give an effective tour of FHC facility. Must communicate clearly and effectively with people. Must effectively sell services including but not limited to personal training, group fitness, and memberships. Must adapt quickly, easily, and effectively to a changing environment including but not limited to customer needs, computer tasks, marketing specials, and ever-changing programs. Must work well under pressure i.e. two phone calls at once or a phone call and several customers at once; refer difficult questions/concerns to appropriate personnel. Other regular duties include being efficient with the following: cash register, current computer software, towel services, and other duties as assigned.

Requirements

Customer service skills
Task-oriented
Ability to give an effective tour of FHC facility
Clear and effective communication skills
Ability to sell services (personal training, group fitness, memberships)
Adaptability to changing environments (customer needs, computer tasks, marketing specials, programs)
Ability to work well under pressure
Efficiency with cash register
Proficiency with current computer software
Experience with towel services

Responsibilities

Give an effective tour of FHC facility.
Communicate clearly and effectively with people.
Effectively sell services including but not limited to personal training, group fitness, and memberships.
Adapt quickly, easily, and effectively to a changing environment including but not limited to customer needs, computer tasks, marketing specials, and ever-changing programs.
Work well under pressure (e.g., handling multiple phone calls or customers simultaneously).
Refer difficult questions/concerns to appropriate personnel.
Be efficient with the cash register.
Be efficient with current computer software.
Manage towel services.
Perform other duties as assigned.