Front Desk - Facilities Operator

Itron, Inc.•Liberty Lake, WA

1d•$16 - $37•Hybrid

About The Position

The Facilities Operator serves as the primary front desk point of contact for the Liberty Lake site while supporting day-to-day facility operations, administrative processes, and supplier coordination. This role is critical in delivering a customer-centric workplace experience, ensuring smooth operations, and enabling collaboration across teams in a fast-paced technology environment within the Utilities & Energy sector. This position reports to the Facilities Manager and partners closely with Procurement, Finance and site leadership to support business operations with an accountable, agile, and innovative mindset.

Requirements

2+ years of experience in facilities, administrative, or office operations roles
Strong organizational and multitasking abilities with a high level of accountability and attention to detail
Demonstrated customer-centric approach with excellent communication and interpersonal skills
Ability to collaborate effectively with cross-functional partners including Facilities, Procurement, and Finance
Proficiency in Microsoft Office (Outlook, Word, Excel, Teams)
Ability to prioritize work, manage competing deadlines, and operate independently in a dynamic environment
Strong problem-solving mindset with an agile and proactive approach to challenges

Nice To Haves

Experience with procurement processes, including Purchase Orders and invoice management
Familiarity with ERP or financial systems (e.g., Oracle)
Experience supporting vendor management and supplier onboarding processes
Exposure to sustainability reporting or environmental data tracking systems (e.g., Envizi)
Experience in a technology-driven or Utilities & Energy environment
Interest in continuous improvement, innovation, and process optimization within facilities operations

Responsibilities

Serve as the primary, customer-focused point of contact for visitors, employees, and vendors, ensuring a welcoming and inclusive front desk experience
Manage daily front desk operations including guest check-in, badging, and general inquiries with professionalism and authenticity
Coordinate cafeteria-related services and vendor interactions, maintaining strong collaborative relationships
Provide general office administration support including communications, supplies, and workspace readiness
Plan and support meetings, events, and site communications in a collaborative and organized manner
Create and manage Purchase Orders (POs), ensuring accountability and accurate tracking through completion
Receive, reconcile, and process invoices; partner with Accounts Payable to resolve discrepancies efficiently
Respond to system workflows in a timely and organized manner
Process Capital Authorization Requests (CARs) and Service Job Contract (SJC) POs and invoices with attention to detail
Support supplier onboarding, setup, and maintenance, ensuring compliance and strong vendor partnerships
Partner with Procurement on Statements of Work (SOWs) and contracts to enable business continuity
Maintain financial documentation aligned with company standards and regulatory requirements
Provide dedicated operational and financial support to Real Estate leadership
Coordinate facilities activities such as workspace setup, cubicle moves, and lab space adjustments with an agile approach
Partner with internal teams to support building cleanups and material coordination
Manage vendor relationships, including landscapers, janitorial services, shipping providers, and office suppliers, seeking innovative cost-saving opportunities
Order and maintain inventory of janitorial and shipping supplies to support site operations
Support compliance activities including permits, inspections, and safety requirements
Identify and implement continuous improvement opportunities across facility services and operations
Support sustainability initiatives through Envizi system updates and data tracking
Assist with environmental and facilities reporting requirements as needed
Collaborate across departments to provide operational and administrative support with an “assist wherever needed” mindset
Contribute to continuous improvement initiatives that enhance efficiency, scalability, and the overall employee experience
Perform additional duties as assigned in support of business needs