Legacy Center Front Desk Early Morning Manager

Lehi CityLehi, UT
$13Onsite

About The Position

This role oversees all front desk operations and supervises desk staff during scheduled shifts. The manager will assist patrons and guests with their health, fitness, and recreational needs, and direct and delegate tasks to staff. Responsibilities also include assisting building managers with facility operations, handling money and shift till reconciliation, conducting hourly building inspections, addressing patron concerns and complaints, performing light cleaning and maintenance, and opening the building. The manager will also oversee one assigned desk task and enforce all front desk, building, and Lehi City Policies and Procedures. A remote Teams Staff Meeting is required every other Thursday at 4pm.

Requirements

  • High School graduate or equivalent.
  • Excellent Customer Service skills.
  • Must be a responsible, self-motivated individual.
  • Ability to stay calm in mildly stressful situations.
  • Able to learn and adapt quickly due to constant program and procedures changes.
  • Excel in a team environment and in solitary tasks.

Nice To Haves

  • Working knowledge of all programs and facility operations is a plus.

Responsibilities

  • Oversee all desk operations and supervise desk staff during scheduled shifts.
  • Assist patrons and guest in their health and fitness as well as recreational needs.
  • Direct and delegate tasks as needed to staff.
  • Assist building managers in facility operations if applicable during shift.
  • Money handling and shift till reconciliation.
  • Hourly building inspection.
  • Handling patron concerns/complaints.
  • Light cleaning and maintenance.
  • Opening the building.
  • Oversee one desk task assigned to all managers.
  • Enforce all front desk, building and Lehi City Policies and Procedures.
  • Attend remote Teams Staff Meeting every other Thursdays at 4pm.
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