Front Desk Customer service

Meineke - 511 • Hawthorne, NJ

8h • $20 - $30 • Onsite

About The Position

Meineke - 511 in Hawthorne, NJ is looking for a friendly and motivated Front Desk Customer Service Representative to be the face of our shop! This is a fantastic opportunity to join a trusted automotive service brand where you'll play a key role in delivering an outstanding customer experience every visit.

Requirements

• Previous customer service, front desk, or receptionist experience preferred
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a busy shop environment
• Basic computer proficiency for scheduling and point-of-sale systems
• Positive, professional attitude with a customer-first mindset

Nice To Haves

• Automotive knowledge or interest is a plus, but not required

Responsibilities

• Greet customers warmly and manage front desk operations in a fast-paced auto service environment
• Answer incoming calls, schedule appointments, and manage the service queue
• Communicate vehicle service recommendations and estimates clearly to customers
• Process payments, invoices, and maintain accurate customer records
• Coordinate with technicians to provide accurate service updates and turnaround times
• Handle customer concerns and resolve issues with professionalism and care
• Maintain a clean, organized, and welcoming front desk and waiting area

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed