Front Desk Coordinator

LC SERVICES 1 LLC•Cary, NC

1h•Onsite

About The Position

At Cary Prosthodontics, we're more than just a prosthodontic practice – we're a community dedicated to making every patient’s visit exceptional. We believe that top-notch dental care starts with a welcoming smile, a compassionate heart, and the knowledge to back it up. As our Front Desk Coordinator, you’ll be the friendly face that our patients rely on, ensuring they feel comfortable, informed, and cared for from the moment they walk through our doors. You’ll work closely with our highly skilled doctors, using state-of-the-art equipment to deliver the best care possible. And you’ll do it all in a warm, supportive environment where your contributions truly matter.

Requirements

Prior dental experience required
A background in dental care (2+ years required)
Experience with Dental Insurance -- understanding insurance benefits, sending claims, and handling denials (required)

Nice To Haves

Experience with OpenDental (preferred)
Experience with the Veteran Affairs (preferred)
Top-notch communication and multitasking skills – you’re organized and efficient.
A friendly, professional demeanor – patients and team members love working with you.

Responsibilities

Greet patients with a smile, answer their questions, and make sure they feel right at home. You'll be the go-to person for any concerns, making their experience smooth and stress-free.
Manage appointments, ensuring follow-ups are booked, and staying on top of patient care needs.
Discuss treatment plans, insurance details, and payment options with patients, ensuring they understand every step of their dental journey.
Make sure everything is ready before each appointment, from paperwork to lab results, so our team can focus on what they do best – caring for our patients.
Assist with administrative tasks, update patient records, and help with whatever else comes up.