Front Desk Coordinator - Madison, AL

The Joint Chiropractic•Madison, AL

3d•Onsite

About The Position

At The Joint Chiropractic, we provide top-notch service to every one of our patients and are looking for a committed individual to join our team. We aim to help turn your passion for health and wellness into a rewarding career, as we continue to advance the quality and availability of chiropractic care in the wellness industry. We are seeking a goal-oriented, self-motivated, and proactive individual with a passion for health and wellness to join our organization.

Requirements

High school diploma or equivalent (GED)
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills
At least one year of previous sales experience
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks
Educate patients on wellness offerings and services
Share personal chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment
Have a strong customer service orientation and be able to communicate effectively with members and patients
Manage the flow of patients through the clinic in an organized manner

Nice To Haves

Office management or marketing experience is a plus!

Responsibilities

Providing excellent services to members and patients.
The Wellness Coordinator's primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival
Checking members and patients in to see the chiropractor
Answering phone calls
Re-engaging inactive members
Staying updated on membership options, packages and promotions
Recognizing and supporting team goals and creating and maintaining positive relationships with team members
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management informed of member concerns and following manager’s policies, procedures and direction
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY