Front Desk Coordinator - Madison, AL

The Joint ChiropracticMadison, AL
Onsite

About The Position

At The Joint Chiropractic, we provide top-notch service to every one of our patients and are looking for a committed individual to join our team. We aim to help turn your passion for health and wellness into a rewarding career, as we continue to advance the quality and availability of chiropractic care in the wellness industry. We are seeking a goal-oriented, self-motivated, and proactive individual with a passion for health and wellness to join our organization.

Requirements

  • High school diploma or equivalent (GED)
  • Complete transactions using point of sale software and ensure all patient accounts are current and accurate
  • Have strong phone and computer skills
  • At least one year of previous sales experience
  • Participate in marketing/sales opportunities to help attract new patients into our clinics
  • Be able to prioritize and perform multiple tasks
  • Educate patients on wellness offerings and services
  • Share personal chiropractic experience and stories
  • Work cohesively with others in a fun and fast-paced environment
  • Have a strong customer service orientation and be able to communicate effectively with members and patients
  • Manage the flow of patients through the clinic in an organized manner

Nice To Haves

  • Office management or marketing experience is a plus!

Responsibilities

  • Providing excellent services to members and patients.
  • The Wellness Coordinator's primary responsibility is to gain memberships in order to meet sales goals.
  • Greeting members and patients upon arrival
  • Checking members and patients in to see the chiropractor
  • Answering phone calls
  • Re-engaging inactive members
  • Staying updated on membership options, packages and promotions
  • Recognizing and supporting team goals and creating and maintaining positive relationships with team members
  • Maintain the cleanliness of the clinic and organization of workspace
  • Confident in presenting and selling memberships and visit packages
  • Keeping management informed of member concerns and following manager’s policies, procedures and direction
  • Willingness to learn and grow
  • Accepting constructive criticism in a positive manner and using it as a learning tool
  • Able to stand and/or sit for long periods of time
  • Able to lift up to 50 pounds
  • Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

Benefits

  • Competitive pay + Bonus structure averaging $19-$23/hr
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