Front Desk Coordinator - Decatur, AL

The Joint Chiropractic•Decatur, AL

3d•Onsite

About The Position

At The Joint Chiropractic, we provide top-notch service to every one of our patients and are looking for a committed individual to join our team. This role offers an opportunity to turn a passion for health and wellness into a rewarding career, with continued advancement in the quality and availability of chiropractic care in the wellness industry. We are seeking individuals who are goal-oriented, self-motivated, and proactive, with a drive to climb the company ladder.

Requirements

High school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
Have strong phone and computer skills.
At least one year of previous sales experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics.
Be able to prioritize and perform multiple tasks.
Educate patients on wellness offerings and services.
Share personal chiropractic experience and stories.
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner.

Nice To Haves

Office management or marketing experience is a plus!

Responsibilities

Provide excellent services to members and patients.
Gain memberships to meet sales goals.
Greet members and patients upon arrival.
Check members and patients in to see the chiropractor.
Answer phone calls.
Re-engage inactive members.
Stay updated on membership options, packages, and promotions.
Recognize and support team goals and create and maintain positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace.
Present and sell memberships and visit packages.
Keep management informed of member concerns and follow manager’s policies, procedures and direction.
Learn and grow.
Accept constructive criticism in a positive manner and use it as a learning tool.
Stand and/or sit for long periods of time.
Lift up to 50 pounds.
Uphold The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.