Front Desk Coordinator
Total Warehouse•Anaheim, CA
•$20 - $25•Onsite
About The Position
The Front Desk Coordinator is the first point of contact for customers, vendors, and employees, ensuring smooth daily operations in a fast-paced material handling environment. This role involves managing front desk activities, answering and directing calls, greeting visitors, processing orders, and coordinating deliveries.
Requirements
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
- Assist with document processing, including invoices, purchase orders, and shipping paperwork.
- Order and maintain office supplies as needed.
- Maintain and update customer records, logs, and databases.
Nice To Haves
- Prior related office experience preferred.
Responsibilities
- Answer and route incoming phone calls, conduct follow-ups, and document all interactions appropriately.
- Welcome walk-in guests and customers, providing excellent front desk support.
- Review TW Call Center emails daily to address missed and after-hours calls (SAS).
- Provide backfill support by responding to email leads received through the website.
- Update and maintain the Master Phone List and Group Email List using internal tools.
- Manage and coordinate travel arrangements for employees and executives as needed.
- Monitor and troubleshoot issues related to the Uber Business Account, assisting with common questions.
- Place and track monthly orders for office supplies through Costco and Amazon, ensuring pantry and kitchen supplies are restocked and organized.
- Receive, sort, and distribute incoming mail and packages promptly.
- Support operations by providing backfill assistance with vendor coordination.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
