Front Desk Coordinator
North American Dental Group•Wheaton, IL
•Onsite
About The Position
As a Front Desk Coordinator, you’ll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently.
Requirements
- High School Diploma or equivalent
- 1-5 years of customer service, insurance, or dental experience preferred
- Familiarity with dental software, Microsoft Office, and a willingness to learn new programs
- Strong communication, organizational, and multitasking skills
Nice To Haves
- Associate’s degree preferred
Responsibilities
- Verifying benefits
- Preparing treatment estimates
- Reviewing financials with patients
- Coordinating treatment
- Handle financial tasks, including co-payment collection, insurance verification, and daily reporting
- Perform administrative duties such as sorting mail, scanning documents, and photocopying
- Answer phone calls, provide information, and schedule, verify, and confirm appointments
- Clearly explain dental procedures, policies, and services to patients
- Present financial arrangements and policies to patients while maintaining professionalism and empathy
- Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow
Benefits
- Paid Time Off
- Competitive PTO that grows with your career
- Comprehensive Benefits
- 401(k)
- Access to continuing education and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
