Front Desk Coordinator
About The Position
Victoria Park Medispa Group is seeking a Front Desk Coordinator who will be the heartbeat of their clinics, responsible for creating first impressions, building trust, and ensuring clients feel confident, cared for, and excited about their experience. The company is shaping the future of medical aesthetics in Canada and is looking for warm people with sharp minds and a lot of heart. This role is based at their Grosvenor clinic and involves managing client interactions, scheduling, administrative tasks, and collaborating with physicians and technicians to ensure the clinic runs smoothly and professionally. The primary goal is to deliver an exceptional client experience from initial contact while supporting the medical and operations teams.
Requirements
- 1–2 years of experience in an administrative, coordination, or client-facing role
- Strong communication skills both verbal and written
- Comfort with sales conversations and guiding clients toward the right services
- Excellent organizational skills and sound judgment
- Strong computer literacy and administrative confidence
- Ability to follow processes accurately with limited supervision
- Flexibility to support clinic scheduling needs
- Must be available Saturday
Nice To Haves
- Experience in a clinic or healthcare setting is an asset
- Background or interest in aesthetics and wellness is a strong asset
Responsibilities
- Welcoming clients in person and on the phone with warmth, professionalism, and confidence
- Guiding clients through questions about our medical aesthetic treatments
- Booking appointments and ensuring schedules are optimized for physicians and technicians
- Managing patient check-ins, checkouts, and re-bookings seamlessly
- Processing medical billing and invoices with accuracy and discretion
- Providing administrative support to physicians and the Operations Manager
- Jumping into special projects and supporting clinic operations as needed
- Making sure no detail slips through the cracks
Benefits
- Employee discounts on medispa services and skincare products
- Access to health, dental, and vision benefits if working over 25+ hours/week
- Ongoing training and development
- Access to company Kindle library
- Eligible to participate in our Learning Matching Fund
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
