About The Position
CoreLife, a partner of MedStar Health, is seeking a Front Desk Coordinator for its medical clinic. The coordinator is the first point of contact for patients and helps deliver a welcoming, professional, and efficient patient experience. The role supports daily clinic operations through patient check-in and check-out, scheduling, insurance coordination, payment collection, and communication with prospective and current patients. CoreLife’s integrated care model combines medical care, nutrition, fitness, and behavioral health to address obesity and chronic illness and support sustainable health outcomes. The position follows a set Monday-through-Thursday schedule with 10-hour shifts, providing a three-day weekend.
Requirements
- At least one year of medical front office experience.
- Knowledge of medical terminology.
- Familiarity with medical insurance, patient balances, and payment collection.
- Strong customer service and communication skills.
- Excellent interpersonal and problem-solving abilities.
- Strong critical thinking and decision-making skills.
- A passion for helping patients improve their health and quality of life.
Nice To Haves
- Previous medical assistant experience; not required.
Responsibilities
- Provide an exceptional patient experience during check-in and check-out.
- Assist patients with forms, paperwork, and required documentation.
- Verify medical insurance information and assist with patient balances.
- Collect payments, copays, and outstanding balances.
- Schedule follow-up appointments and support patient care coordination.
- Answer incoming phone calls professionally and in a timely manner.
- Serve as a primary point of contact for prospective patients.
- Educate referred patients on CoreLife’s services, programs, and integrated care model.
- Maintain the appearance, cleanliness, and organization of the clinic front office.
- Support clinic teammates and providers with daily administrative needs.
Benefits
- Competitive hourly pay of $17–$19.
- Medical, dental, and vision insurance.
- A wide selection of ancillary benefits.
- Paid time off.
- Seven paid holidays.
- Retirement plan.
- Consistent weekday schedule with a three-day weekend.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
