Front Desk Coordinator

Rogo • New York, NY

24d • Onsite

About The Position

The Front Desk Coordinator is responsible for the day-to-day front-of-house operations and in-office experience for the NYC office. This role serves as the first point of contact for employees, candidates, clients, vendors, and visitors, ensuring a welcoming, organized, and well-maintained workplace. Working closely with the Workplace Lead, the Coordinator supports office operations, facilities coordination, employee experience initiatives, and workplace events to help deliver a seamless in-office experience.

Requirements

• Thrive in fast-paced environments and enjoy keeping things organized and running smoothly.
• Proactive, resourceful, and comfortable taking initiative with minimal direction.
• Hospitality mindset and enjoy creating a welcoming experience for employees, candidates, clients, and visitors.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Collaborative, adaptable, and excited to contribute to a growing startup environment.
• High-intensity and care a lot about what you do.
• Ecstatic to work at a startup.
• Ambitious.
• Fun solving problems that others think are impossible.
• Curious.
• Find joy in learning about AI, technology, and finance.
• An owner.
• Autonomous, self-directed, and comfortable working with ambiguity.
• Collaborative, organized, thoughtful, and kind.

Responsibilities

• Manage front desk and reception coverage during core business hours.
• Welcome employees, candidates, clients, vendors, and visitors, creating a professional and positive first impression.
• Coordinate visitor registration, check-in, and building security procedures.
• Serve as the primary on-site point of contact for employees, visitors, vendors, and deliveries.
• Manage office access badges in coordination with building management.
• Coordinate conference room reservations and help ensure meeting spaces are prepared for meetings, interviews, and events.
• Conduct daily office walkthroughs to identify workplace needs and help ensure the office remains clean, organized, and guest-ready.
• Partner with the building porter to help maintain kitchens, pantries, restrooms, copy areas, and common spaces by replenishing supplies and monitoring workplace standards.
• Coordinate incoming and outgoing mail, packages, and shipments while maintaining organized mailroom operations.
• Support the submission and coordination of routine building service requests, vendor access, and facility maintenance requests in partnership with the Workplace Lead.
• Coordinate with building management and vendors to support day-to-day office operations.
• Support general office upkeep by resetting shared spaces and helping maintain an organized workplace environment.
• Support office events, board meetings, employee engagement activities, and workplace programming.
• Assist with employee gifting programs, milestone celebrations, and workplace swag inventory.
• Distribute workplace communications, office updates, and employee announcements.
• Support employee-facing workplace services and other administrative requests as needed.
• Support the Workplace Lead with workplace initiatives, office projects, and company-wide events.
• Assist with ad hoc workplace projects and cross-functional requests while aligning priorities with the Workplace Lead.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed