Front Desk Coordinator

Costa Mesa • Costa Mesa, CA

1d • Onsite

About The Position

Floyd's 99 Barbershop is looking for a Front Desk Coordinator to help keep our shop running smoothly while delivering exceptional service to every guest who walks through the door. This role is ideal for someone who is organized, personable, and comfortable balancing customer interactions, scheduling, and administrative tasks throughout the day.

Requirements

• At least 2 years of customer service experience in retail, hospitality, beauty, or a related industry
• Experience working in a fast-paced environment with multiple priorities
• Strong verbal communication skills, both in person and over the phone
• Team-oriented mindset and a genuine desire to help others
• Excellent organization and attention to detail
• Ability to handle confidential information professionally
• Availability to work evenings, weekends, and other business-need shifts

Responsibilities

• Greeting guests and providing professional customer service
• Answering incoming calls and responding to inquiries
• Scheduling and managing appointments
• Explaining services, products, and promotions
• Recommending products and services when appropriate
• Processing guest transactions and maintaining accurate records
• Communicating messages to team members
• Assisting with general front desk organization and cleanliness

Benefits

• Employee Assistance Program with access to counseling, financial guidance, childcare and eldercare resources, legal support, and more
• Career development and advancement opportunities
• Medical, dental, and vision coverage for eligible full-time team members
• Supportive, upbeat workplace culture
• Opportunities to transfer between locations nationwide

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed