Front Desk Coordinator

Dental365 • Oceanside, NY

18h • Onsite

About The Position

At Dental365, our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care. Dental365 is a leading and distinguished dental organization, led by dentists, that has been reshaping the way patients experience dental care since its inception in 2014. We place patients and providers at the core of our approach, breaking new ground in the world of dentistry. We are a team that supports your success, emphasizing health over sales, and cultivating a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential. Dental365 celebrates diversity and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.

Requirements

• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Nice To Haves

• Prior dental experience is preferred.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Benefits

• Generous Compensation
• Flexible Health and Vision Insurance Plans
• 401(K) Retirement Plan with Matching (up to 6%)
• Generous Paid-Time Off (up to 3 weeks)
• Annual "you" day for self-care
• Exclusive In-house Dental Program (heavily discounted services for you and your immediate family)
• Extra Perks and Fringe Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees