Front Desk Coordinator

Victoria Park Medispa • Rosser, MB

5d • Onsite

About The Position

Victoria Park Medispa Group is seeking a Front Desk Coordinator for their Winnipeg Grant location. This role is crucial to the clinic's operations, acting as the first point of contact for clients and contributing to their overall experience. The Front Desk Coordinator will manage client interactions, scheduling, administrative tasks, and collaborate with medical and operations teams to ensure the clinic runs smoothly and professionally. The goal is to deliver an exceptional client experience from initial contact and to support the medical and operations teams.

Requirements

• 1–2 years of experience in an administrative, coordination, or client-facing role
• Experience in medical billing
• Strong communication skills both verbal and written
• Comfort with sales conversations and guiding clients toward the right services
• Excellent organizational skills and sound judgment
• Strong computer literacy and administrative confidence
• Ability to follow processes accurately with limited supervision
• Flexibility to support clinic scheduling needs

Nice To Haves

• Clinic or healthcare experience is an asset, but attitude, professionalism, and client focus matter most!
• Background or interest in aesthetics and wellness is a strong asset

Responsibilities

• Welcoming clients in person and on the phone with warmth, professionalism, and confidence
• Guiding clients through questions about our medical aesthetic treatments
• Booking appointments and ensuring schedules are optimized for physicians and technicians
• Managing patient check-ins, checkouts, and re-bookings seamlessly
• Processing medical billing and invoices with accuracy and discretion
• Providing administrative support to physicians and the Operations Manager
• Jumping into special projects and supporting clinic operations as needed
• Making sure no detail slips through the cracks

Benefits

• Employee discounts on our medispa services and skincare products
• Access to health, dental, and vision benefits
• Ongoing training and development
• Access to our company Kindle library
• Eligible to participate in our Learning Matching Fund to support your personal and professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees