Front Desk Coordinator
New York Family Dentistry•New York, NY
•$18•Onsite
About The Position
The Front Desk Coordinator will manage patient scheduling, handle check-ins and check-outs, answer patient inquiries, maintain accurate patient records, coordinate with the dental team, confirm appointments, and ensure the front office is organized and welcoming to provide a professional and friendly patient experience.
Requirements
- High school diploma or equivalent.
- Proficiency in dental office software (Dentrix Ascend, Eaglesoft, Open Dental).
- Strong communication and customer service skills, with a patient-first attitude.
- Excellent organizational and multitasking abilities to manage a busy front office.
- Ability to work collaboratively while independently handling patient interactions.
Nice To Haves
- Experience as a dental receptionist or in a similar administrative role.
Responsibilities
- Manage patient scheduling for consultations, treatments, and follow-ups using dental scheduling software (Dentrix Ascend, Open Dental).
- Handle check-ins and check-outs, ensuring all required paperwork is completed and filed correctly.
- Answer phone calls and respond to patient inquiries about treatments, office policies, and appointment availability.
- Maintain accurate patient records in the dental management system, ensuring confidentiality and accuracy.
- Coordinate with the team (dentists, dental assistants, and treatment coordinators) to ensure smooth patient flow.
- Confirm appointments and provide pre- and post-treatment instructions to patients.
- Keep the front office organized and welcoming, ensuring a professional and friendly patient experience.
Benefits
- Competitive Pay: Hourly rates start at $18/hr, with higher compensation available for candidates with meaningful experience!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
