Front Desk Coordinator - San Antonio, TX

The Joint Chiropractic•San Antonio, TX

1d•Onsite

About The Position

The Joint Chiropractic is seeking a driven and proactive Front Desk Coordinator to join their caring team in San Antonio, TX. This role offers the opportunity to grow your career within a world-class organization that is advancing chiropractic care in the wellness industry. The ideal candidate has a passion for health and wellness, enjoys sales, and possesses a strong customer service orientation. You will be responsible for managing the clinic's front desk operations, ensuring excellent service to members and patients, and contributing to sales goals.

Requirements

High school diploma or equivalent (GED).
At least one year of previous Sales Experience.
Strong phone and computer skills.
Able to prioritize and perform multiple tasks.
Strong customer service orientation and be able to communicate effectively with members and patients.
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

Nice To Haves

Office management or marketing experience a plus!

Responsibilities

Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Participate in marketing/sales opportunities to help attract new patients into our clinics
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment
Manage the flow of patients through the clinic in an organized manner
Providing excellent services to members and patients.
Gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.