Front Desk Coordinator - Chantilly, VA

Omega Health•Chantilly, VA
•Onsite

About The Position

Omega Day Center is seeking a Front Desk Coordinator to serve as the first point of contact for clients, families, visitors, and community partners. The role helps create a welcoming environment for individuals with disabilities and supports smooth daily office operations. The coordinator is expected to bring professionalism, warmth, organization, dependability, and discretion to interactions and administrative work.

Requirements

  • Experience in receptionist, customer service, administrative, or office support work.
  • Strong verbal and written communication skills.
  • Excellent organization and multitasking abilities.
  • Proficiency with Microsoft Word, Excel, Outlook, and general computer applications.
  • Ability to handle confidential information with discretion.
  • Ability to successfully complete required background checks and fingerprinting.

Nice To Haves

  • Experience in healthcare, disability services, adult day services, medical offices, or human services.
  • Associate degree or administrative certification.

Responsibilities

  • Welcome clients, families, visitors, vendors, and staff.
  • Manage check-in, check-out, and visitor procedures.
  • Answer and route phone calls and respond to general inquiries.
  • Maintain accurate electronic and paper records.
  • Handle messages, mail, deliveries, and basic data entry.
  • Assist with scheduling and administrative tasks.
  • Keep the reception area organized and welcoming.
  • Support daily office operations and facility procedures.
  • Protect confidential information and follow HIPAA and privacy requirements.
  • Help maintain a safe, professional, and respectful environment.
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