Front Desk Coordinator

Paul Mitchell Schools • Tampa, FL

1d • Onsite

About The Position

Paul Mitchell The School Tampa is seeking a qualified Front Desk Receptionist to join our family! Our uniquely wonderful learning environment attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, but we also make time for personal and communal growth through opportunities such as Charitable fundraising, monthly team training, a variety of special events, and much more.

The Service Desk Coordinator is professional, has sales and service experience, and basic guest-service communication skills. They must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. They follow all service desk systems to guide and support a smooth flow of guest service in the clinic classroom.

Requirements

• Prior sales and guest service experience.
• Self-motivated to set, meet, and exceed goals, and to inspire and inspect.
• Experience in positive and effective communication.
• Customer service resolution skills.
• Teamwork skills.
• Beauty product sales experience.
• Excellent organization skills.
• Coaching skills.
• Communication skills.
• Skills in supervision.
• Skills in documentation.
• Skills in return on investment.
• Solid work history with verifiable references.
• Honesty and professionalism.
• Previous cash management and balancing cash drawers.
• Inventory control and product management experience.
• Experience in handling phone systems.
• Basic computer software skills.
• Basic telephone skills.

Nice To Haves

• Passion for the beauty industry.

Responsibilities

• Create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests.
• Act as a guest service mentor to the Future Professionals.
• Follow all service desk systems to guide and support a smooth flow of guest service in the clinic classroom.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees