Front Desk Coordinator (Pediatric/Orthodontic)

Premier Care Dental Management•Port Washington, NY
•$18 - $23•Onsite

About The Position

The Front Desk Coordinator serves as a champion of the patient experience at Port Washington Little Smiles, helping shape patients’ impressions of the practice through warm, concierge-level service. The role includes welcoming patients, managing communications and appointments, maintaining patient records, handling payments and insurance eligibility, and assisting with office duties as directed by the Practice Manager. The practice describes its environment as modern, technology-enabled, soothing, and focused on care and comfort. The schedule includes regular weekday shifts and two Saturdays per month. The listed salary range is $18–$23 per hour.

Requirements

  • Prior reception and customer service experience.
  • A resume showcasing a consistent and stable employment history.
  • Exceptional organizational skills to manage multiple tasks efficiently.
  • Flexibility to adapt to varying schedules as required.
  • Strong verbal and written communication skills.

Nice To Haves

  • Prior healthcare experience.

Responsibilities

  • Warmly greet and welcome patients with a high level of concierge care.
  • Answer phones promptly and respond to messages.
  • Manage schedules by entering and confirming patient appointments.
  • Enter new patient records and update ledgers using Denticon.
  • Collect co-payments and verify PPO/FFS insurance eligibility.
  • Respond to patient billing or financial inquiries and direct patients to appropriate departments as needed.
  • Assist with various office duties as directed by the Practice Manager.

Benefits

  • Flexible health and vision insurance plans.
  • 401(k) retirement plan with employer matching.
  • Paid time off accruing up to three weeks, plus an annual self-care day.
  • Discounted in-house dental services for the employee and immediate family.
  • Additional perks and fringe benefits.
  • Benefits availability varies by employment status; all listed benefits are available to full-time employees working 30 or more hours weekly, and some benefits are available to part-time employees.
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