Front Desk Coordinator/Receptionist

Texas Management Division • North Bethesda, MD

1d • Onsite

About The Position

TMD Staffing is looking to hire a Receptionist in the Bethesda, MD area! This is a temporary position with the potential to become a permanent role. The role involves welcoming patients, managing appointments, handling administrative tasks, and providing excellent customer service in a medical office setting.

Requirements

• High School Diploma or GED required.
• Proficient in Microsoft Office(Excel, Outlook) and scheduling software systems
• Excellent organizational and problem-solving skills
• Strong written and verbal communication skills
• Strong computer skills, including Microsoft Office and electronic medical records (EMR) systems.

Nice To Haves

• Previous front desk, receptionist, customer service, or administrative experience preferred.
• Medical office or physical therapy clinic experience is strongly preferred.
• Experience with insurance verification, authorizations, or medical scheduling is a plus.
• Bilingual (English/Spanish) is a plus but not required.

Responsibilities

• Welcome and check in patients with a warm, professional attitude.
• Schedule new patient appointments, follow-up visits, and reschedule appointments as needed.
• Answer incoming phone calls and respond to patient questions regarding appointments and clinic services.
• Verify insurance eligibility, obtain authorizations when required, and collect co-pays and patient payments.
• Maintain accurate patient records and electronic medical records (EMR).
• Ensure patient registration paperwork is completed accurately.
• Provide outstanding customer service while creating a positive experience for every patient.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED