Front Desk Concierge

WellBiz Brands • Indianapolis, IN

6d • Onsite

About The Position

Drybar is a blow dry-only bar focused on providing excellent blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients at our Indy Downtown Bottleworks location. This role serves as the Front Desk Concierge & Sales Associate.

Requirements

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Shows up for scheduled shifts and is reliable
• Communicates respectfully and is a good team player

Nice To Haves

• Previous salon/spa experience preferred but not required

Responsibilities

• Provide excellent customer service to clients.
• Perform retail sales.
• Operate a point of sale system.
• Maintain a professional demeanor under pressure.
• Show up for scheduled shifts and be reliable.
• Communicate respectfully and be a good team player.

Benefits

• Competitive compensation plan with potential to make between $15-$25 per hour depending on performance
• Free monthly shampoo and blowout hair services
• Membership sales bonus opportunities
• Flexible Set Schedule Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training
• Ability to work between all Indy-area Drybar locations (Carmel, Keystone Crossing, Downtown Bottleworks)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED