Front Desk Concierge
Stratton Amenities•Tampa, FL
•Onsite
About The Position
The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished, hospitality-driven experience. This role requires strong communication, attention to detail, and the ability to maintain professionalism in a fast-paced environment.
Requirements
- Prior front desk, concierge, hospitality, or customer service experience preferred
- Strong communication and interpersonal skills
- Professional appearance and demeanor
- Reliable, punctual, and detail-oriented
- Comfortable using computers, phones, and basic systems
- Ability to remain composed and attentive throughout the shift
Responsibilities
- Greet residents and guests promptly with a professional and welcoming demeanor
- Manage building access, visitor logs, and resident notifications
- Answer and direct incoming calls in a clear and courteous manner
- Accept and log packages, deliveries, and service requests accurately
- Maintain a clean, organized, and controlled front desk area
- Monitor lobby activity and report any concerns or incidents appropriately
- Follow property-specific procedures and Stratton service standards at all times
- Coordinate with property management and on-site staff as needed
Benefits
- Opportunities for growth into lead or full-time site roles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
