Front Desk Clerk

PRAIRIE KNIGHTS CASINO • Fort Yates, ND

10d • Onsite

About The Position

Responsible for receiving/transferring all incoming calls, making/confirming lodge reservations, responsible for registering, securing payment and assigning rooms to guests and responsible for making sales and securing payment for merchandise sold in the gift shop all while providing the highest standard of guest services.

Requirements

• Must be 18 years of age or older
• Must qualify for a Tribal "Non-Gaming" License
• Must be able to communicate in the primary language of the work place
• Must possess basic arithmetic skills
• Ability to make monetary transactions accurately
• Computer experience required
• Must be familiar with word processing
• Must be comfortable approaching people
• Must be comfortable speaking with strangers
• Ability to calmly and effectively handle conflicts and problem resolution during high conflict situations or high volumes of traffic
• Requires ability to stand in stationary position for long periods of time up to four hours in length
• Bending, stooping, kneeling and reaching
• Grasping, finger dexterity and repetitive motions
• Normal vision acuity (or correct to normal) and hearing
• Must be able to lift up to 30 lbs. occasionally while assisting with lifting guest luggage, etc.

Nice To Haves

• High school graduate or GED preferred
• Hotel or customer service experience preferred
• Telephone answering experience preferred
• One-year experience in retail sales preferred

Responsibilities

• Receiving/transferring all incoming calls
• Making/confirming lodge reservations
• Registering, securing payment and assigning rooms to guests
• Making sales and securing payment for merchandise sold in the gift shop
• Providing the highest standard of guest services

Benefits

• Best benefits in market

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED