Front Desk Clerk

By the Sea ResortsPanama City Beach, FL
Onsite

About The Position

By the Sea Resorts is seeking energetic, customer-oriented front desk clerks for our locations in beautiful Panama City Beach, Florida. The Front Desk Clerk is responsible for greeting and welcoming guests, checking them in and out, and providing them with information about the hotel and the surrounding area. They must be able to provide excellent customer service and ensure that guests have a positive experience. They must also be able to work quickly and efficiently, and they must be able to handle multiple tasks at the same time.

Requirements

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work quickly and efficiently under pressure
  • Ability to handle multiple tasks at the same time
  • Strong problem-solving skills
  • Ability to work independently and as part of a team

Nice To Haves

  • Experience appreciated

Responsibilities

  • Greet and welcome guests
  • Check guests in and out
  • Provide guests with information about the hotel and the surrounding area
  • Answer guest questions and resolve any issues
  • Process payments and handle refunds
  • Maintain the front desk area and keep it clean and organized
  • Assist other front desk staff members as needed

Benefits

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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