Front Desk Clerk

Hilton Grand Vacations • Wisconsin Dells, WI

4h • Onsite

About The Position

Hilton Grand Vacations is looking for a Front Desk Clerk to join their team at Christmas Mountain Village in Wisconsin Dells, WI. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. This role is ideal for someone who enjoys helping guests and owners create lasting vacation memories.

Requirements

• Previous customer service experience.
• A professional demeanor
• Cash handling experience, preferred.
• Basic familiarity with technology.
• Proficient English language, both verbally and in writing.
• Ability to multi-task responsibilities and prioritize.

Responsibilities

• Greet guests and owners on arrival.
• Check in/out guests.
• Generates folio and collects payments.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.
• Other duties as assigned.

Benefits

• Day 1 Health Benefit Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program: Discounted Hilton hotel rates worldwide: Our Go Hilton Team Member Travel Program offers deeply discounted rates. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights per year.
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed