Front Desk Clerk

Hilton Grand Vacations • Ormond Beach, FL

7d • Onsite

About The Position

We are looking for a Full Time Front Desk Clerk to join our team at The Cove on Ormond Beach a Hilton Vacation Club. Don’t miss out the chance to work in a wonderful environment! As our Front Desk Clerk, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.

Requirements

• Prior customer service and cash handling experience preferred.
• Completion of high school or equivalent experience.
• A professional demeanor.
• Proficient English language, both verbally and in writing.
• Ability to multi-task responsibilities and prioritize.
• Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.

Responsibilities

• Check in and out Owners and Guests
• Respond to guests requests.
• Assists guests with reservations or change.
• Generates invoices and collects payments.
• Maintains safety deposit boxes.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Work as a team with co-workers to complete check lists and daily duties.
• Prepares and consistently restocks the front desk with supplies.
• Other duties as requested by your leader.

Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED