Front Desk Clerk- Internal Medicine Clinic

Henry Ford Health•Southfield, MI
•Onsite

About The Position

As a Front Desk Clerk, you will work in a customer service capacity, providing essential administrative and clerical support in a medical setting. Your role is critical in ensuring smooth operations, from greeting patients to managing appointments and insurance authorizations. You’ll support both patients and healthcare teams, contributing to a positive and efficient patient experience.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.

Responsibilities

  • Greet patients and visitors, check patients in and out, and obtain necessary documentation.
  • Verify and enter demographic information, and obtain insurance authorizations/precertification.
  • Complete medical record release requests and schedule/confirm patient appointments.
  • Enter, review, and submit charges for patient procedures and services daily.
  • Collect co-payments and reconcile all daily reports and deposits for accuracy.
  • Provide general office and clerical support to your assigned area.

Benefits

  • Opportunities for career growth
  • Collaboration with diverse teams
  • Chance to engage in mission-driven work
  • Continuous learning
  • Professional development
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