Front Desk Clerk - NEW StudioRes Marriott Raleigh North

Concord Hospitality Enterprises • Raleigh, NC

23d • $15 - $17 • Onsite

About The Position

New Marriott hotel Opening Soon! Front Desk & Guest Care $15-17 per hour. Overnight shift is higher wages. Friday and Saturday or Saturday and Sunday availability hours required. Opening August 27th.

Requirements

• Knowledge of Microsoft Office products.
• Knowledge of hospitality guest management systems.
• Excellent verbal and written communications skills.
• Good organizational skills, detail oriented.
• Comfortable working in an environment that requires multitasking.
• Focused on providing exceptional customer service.
• Able to problem solve and resolve issues effectively and efficiently.
• Friday and Saturday or Saturday and Sunday availability hours required.

Responsibilities

• Ensure an excellent first impression for all guests and potential guests.
• Offer assistance to guests and provide concierge service regarding hotel and the community.
• Ensure guests’ check-in and departure experience is warm and welcoming.
• Work with the team to coordinate and provide services in housekeeping, maintenance, sales and operations.
• Assist in processing laundry.
• Responsible to utilize and follow all Safety and Security procedures.
• Responsible for secure cash handling and processing procedures.
• Manage confidential information for the company and guests.
• Responsible for proper administration for key control.
• Routinely conduct property/security walks.

Benefits

• Competitive Pay
• Great Benefits including various levels of medical plans, prescription discounts plus vision/dental
• 401K Retirement Program with company contribution
• Group Life Insurance equal to your annual salary
• Voluntary Short- and Long-Term Disability Programs
• Verizon Wireless Discount
• Education Assistance Programs through University of Phoenix

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed