Front Desk Clerk- Full Time (2nd Shift)
About The Position
Hilton Grand Vacations is looking for a Front Desk Clerk to join their team at Mountain Run at Boyne Resort in Boyne Falls, MI. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. This role is ideal for someone who enjoys helping guests and owners create lasting vacation memories. The company offers a New Hire Bonus up to $1,000 and daily pay. Hilton Grand Vacations is recognized for its work-life balance and family-friendly benefits, being named one of Newsweek's "America's Greatest Workplaces for Parents & Families."
Requirements
- Proficient English language
- Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
- 6 months Customer Service Experience.
- Open and flexible availability, including weekends and holidays.
Nice To Haves
- Front Desk/Guest Services Agent
- Cash/credit card transactions
- Resort Hospitality or related industry
Responsibilities
- Greets guests and owners on arrival.
- Check in/out guests.
- Generates folio and collects payments.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
- Answering phones and directing calls.
- Other duties as assigned.
Benefits
- Day 1 Health Benefit Eligibility
- Medical, dental, and vision insurance
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
