Part Time Front Desk Clerk - 2nd shift

Hilton Grand Vacations • Boyne Falls, MI

9h • Onsite

About The Position

Hilton Grand Vacations is seeking a Part Time Front Desk Clerk to join their team at Mountain Run Resort in Boyne Falls, MI. This role is responsible for ensuring every interaction with an owner or guest is a positive and memorable experience by checking them in and out of the property and responding to their requests. The ideal candidate enjoys helping guests and owners create memorable vacations.

Requirements

• Proficient English language
• Ability to effectively manage multiple responsibilities while prioritizing tasks to meet organizational goals and business needs.
• 6 months Customer Service Experience.
• Open and flexible availability, including weekends and holidays.
• Able to stand for prolonged periods of time

Nice To Haves

• Front Desk/Guest Services Agent
• Cash/credit card transactions
• Resort Hospitality or related industry

Responsibilities

• Greets guests and owners on arrival.
• Check in/out guests.
• Generates folio and collects payments.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.
• Other duties as assigned.

Benefits

• Day 1 Health Benefit Eligibility
• Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed