Front Desk Clerk (FT, Year-Round)
About The Position
Las Vegas RV Resort is looking for a friendly, dependable, and customer-focused Front Desk Team Member to join our team in a full-time, year-round position. As a member of our front desk team, you'll be one of the first points of contact for our guests and play an important role in creating a welcoming, enjoyable resort experience. The ideal candidate enjoys working with people, stays organized in a busy environment, and takes pride in providing excellent guest service. Our front desk team helps set the tone for every guest's stay. If you enjoy meeting new people, helping others, and being part of a team that takes pride in providing great service, we'd love to hear from you!
Requirements
- Must pass background check
- Friendly, outgoing, and professional personality
- Reliable and dependable with a positive attitude
- Ability to multitask and stay organized in a busy environment
- Comfortable using computers and learning reservation software
- Ability to work a flexible schedule, including weekends and holidays as needed
Nice To Haves
- Previous hotel, RV resort, campground, hospitality, or customer service experience is a plus
Responsibilities
- Welcome guests with a friendly and professional attitude
- Check guests in and out of the resort efficiently and accurately
- Assist guests with reservations, booking changes, cancellations, and general questions
- Plan, coordinate, and host seasonal activities and events that create a fun, welcoming experience for our guests and resort community
- Provide information about resort amenities, policies, services, and local attractions
- Answer phones and respond to guest inquiries in person and by phone
- Process payments and maintain accurate guest and reservation information
- Help resolve guest questions or concerns with professionalism and a positive attitude
- Communicate with other resort team members to ensure a smooth guest experience
- Maintain a clean, organized, and welcoming front desk area
- Perform other front desk and guest-service duties as needed
Benefits
- Competitive pay for all hours worked
- Stable work schedule
- Generous yearly PTO
- Career-like benefits
- Matching 401k (after 6 months of employment)
- Friendly, team-oriented work environment
- Opportunity to build a long-term career in hospitality
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
