Front Desk Clerk (FT, Year-Round)

Horizon Outdoor Hospitality•Las Vegas, NV

16h•Onsite

About The Position

Las Vegas RV Resort is looking for a friendly, dependable, and customer-focused Front Desk Team Member to join our team in a full-time, year-round position. As a member of our front desk team, you'll be one of the first points of contact for our guests and play an important role in creating a welcoming, enjoyable resort experience. The ideal candidate enjoys working with people, stays organized in a busy environment, and takes pride in providing excellent guest service.

Requirements

Must pass background check
Friendly, outgoing, and professional personality
Reliable and dependable with a positive attitude
Ability to multitask and stay organized in a busy environment
Comfortable using computers and learning reservation software
Ability to work a flexible schedule, including weekends and holidays as needed

Nice To Haves

Previous hotel, RV resort, campground, hospitality, or customer service experience is a plus

Responsibilities

Welcome guests with a friendly and professional attitude
Check guests in and out of the resort efficiently and accurately
Assist guests with reservations, booking changes, cancellations, and general questions
Plan, coordinate, and host seasonal activities and events that create a fun, welcoming experience for our guests and resort community
Provide information about resort amenities, policies, services, and local attractions
Answer phones and respond to guest inquiries in person and by phone
Process payments and maintain accurate guest and reservation information
Help resolve guest questions or concerns with professionalism and a positive attitude
Communicate with other resort team members to ensure a smooth guest experience
Maintain a clean, organized, and welcoming front desk area
Perform other front desk and guest-service duties as needed