Front Desk Clerk
About The Position
Work for a winning team that now offers Day One Benefits, Daily Pay and unmatched perks. Don't miss out on this fantastic opportunity to work with a successful and growing company. Apply now and be part of our journey to success. At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. We are seeking an enthusiastic Front Desk Clerk to join our team at Hilton Vacation Club, Mill Springs Lodge in Pigeon Forge, TN. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart. If you enjoy helping guests and owners, make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.
Requirements
- Proficient English Language
- Ability to multi-task responsibilities and prioritize duties to meet organizational goals.
- 6-month Customer Service Experience
- Ability to stand for prolonged periods of time
Nice To Haves
- Experience as a Front Desk/Guest Services Agent.
- Experience handling credit card transactions.
- Background in Resort Hospitality or related industries.
Responsibilities
- Greeting guests and owners on arrival.
- Checking in/out guests.
- Generating folios and collecting payments.
- Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.
- Preparing and consistently restocking the front desk with supplies, including preparing arrival packets and area information.
- Answering phones and directing calls.
- Performing other duties as assigned by your leader.
Benefits
- Day 1 Health Benefit Eligibility: Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Travel Discounts Program: GO Hilton Team Member Travel Programs offers deeply discounted rates
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
