Front Desk Clerk

Island View Casino Resort•Gulfport, MS
•Onsite

About The Position

The FRONT DESK CLERK for Island View Casino & Beach Resort Hotels is responsible for greeting and welcoming guests, checking guests in and out of assigned rooms, managing online and telephone bookings, verifying guests' payment methods during check-in, accurately uses proper telephone techniques and etiquette, and provides guest with information including hotel, casino and restaurants, including hours of operations, special events and promotions.

Requirements

  • High school diploma or GED equivalent required
  • Hotel Front Desk experience required
  • Customer Service experience required
  • Cash handling experience required

Responsibilities

  • Greeting and welcoming guests
  • Checking guests in and out of assigned rooms
  • Managing online and telephone bookings
  • Verifying guests' payment methods during check-in
  • Accurately using proper telephone techniques and etiquette
  • Providing guests with information including hotel, casino and restaurants, including hours of operations, special events and promotions
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