Front Desk Clerk

Regis Remote Office

26d • Onsite

About The Position

The Front Desk Clerk is responsible for managing patient appointments, handling inquiries, and performing general administrative duties to ensure efficient office operations. This role requires excellent communication and organizational skills, with a focus on providing excellent service to patients and other healthcare professionals. Proficiency with computer systems and electronic health records is preferred, along with a basic understanding of medical terminology.

Requirements

• Excellent communication and customer service skills.
• Proficiency with computer systems and electronic health records (EHR) is preferred.
• Familiarity with phone systems is a plus.
• Strong attention to detail and organizational skills are crucial for managing multiple tasks and high call volumes.
• Basic knowledge of medical terminology and office procedures is beneficial.
• English skills are required.

Nice To Haves

• Proficiency with computer systems and electronic health records (EHR)
• Familiarity with phone systems
• Basic knowledge of medical terminology and office procedures

Responsibilities

• Triage calls and inquiries, providing assistance or taking messages as needed.
• Schedule, confirm, and manage patient appointments.
• Monitor the patient schedule to ensure efficient workflow.
• Verify and update patient demographic and insurance information.
• Ensure the accuracy and confidentiality of patient records.
• Scan and file patient documents.
• Perform general administrative duties like copying, faxing, and filing.
• Handle patient inquiries and provide general information.
• Develop a relationship with primary doctor’s offices by giving an excellent service when they call.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed