Front Desk Clerk

Hilton Grand Vacations • Vail, ID

6d • Onsite

About The Position

Hilton Resorts Corporation is seeking a friendly and reliable Part-Time Front Desk Clerk for our Vail Streamside location. This part-time, weekend role combines guest services with nightly audit responsibilities, ensuring smooth check-in/out experiences and accurate financial reporting. The ideal candidate thrives in a fast-paced environment, delivers exceptional service, and enjoys working evenings with a supportive team.

Requirements

• Strong verbal and written communication skills.
• Ability to work Saturdays and Sundays, 3 pm - 11 pm.
• Basic math handling proficiency.
• Ability to multitask in a fast-paced environment.
• Reliable transportation and ability to pass a background check.

Nice To Haves

• Customer-service experience preferred.
• Front-desk or hospitality experience preferred but not required.

Responsibilities

• Greet and check-in guests promptly.
• Process check-outs and handle billing transactions.
• Manage reservations and room assignments using the property management system.
• Perform nightly audit duties, including balancing accounts and generating reports.
• Respond to guest inquiries and resolve issues with professionalism.
• Coordinate with housekeeping and maintenance to ensure room readiness.
• Answer and direct phone calls and manage lobby communications.
• Maintain a clean, organized front-desk area and uphold brand standards.

Benefits

• Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed