Front Desk Clerk, Big Meadows Lodge

Delaware North • Luray, VA

15h • Onsite

About The Position

Delaware North Parks and Resorts is hiring seasonal Front Desk Clerks to join our team at Big Meadows Lodge in Luray, Virginia. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

Requirements

• Good interpersonal communication skills in person and by phone
• Previous customer service experience is beneficial
• Ability to multitask
• Ability to function in a professional manner under pressure from guests and supervisors
• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Responsibilities

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
• Manage cash and credit card transactions while keeping accurate paperwork
• Resolve small guest issues immediately, delivering items to guests as needed
• Monitor and balance the daily figures, post room and tax charges on guest accounts

Benefits

• Weekly pay
• Free shift meal for local team members, or free daily meals available for team members in employee housing
• Employee discounts - 30% off most items
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
• Low-cost, recently updated dormitory housing available for $100/ week, including utilities and wi-fi
• Free rides to Luray for team members living in employee housing
• Shared fire pit area for use in the dorm area

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED