Front Desk Clerk- Float Pool
Henry Ford Health•Troy, MI
•Onsite
About The Position
As a Customer Service Representative, you will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. Your role is vital in supporting the administrative and clerical needs of our medical setting, directly impacting patient satisfaction and operational efficiency. You will work closely with patients, healthcare providers, and insurance companies to facilitate seamless healthcare delivery.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Responsibilities
- Greet patients and visitors, check patients in and out, and obtain necessary documentation.
- Verify and enter demographic information.
- Obtain and verify insurance authorizations/precertification.
- Complete medical record release requests and schedule/confirm patient appointments.
- Enter, review, and submit charges for patient procedures and services daily.
- Collect co-payments and reconcile all daily reports and deposits for accuracy.
- Provide general office and clerical support to assigned area.
Benefits
- Opportunities for career growth
- Collaboration with dedicated professionals
- Engagement in mission-driven work
- A learning environment that encourages personal and professional development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
