Child Care

The Fitness Factory Group LLC•Franklin Township, NJ

About The Position

Fitness Factory Gym is seeking a friendly, dependable, and energetic team member who enjoys helping people, creating a welcoming environment for members, and caring for children while parents work out. The Front Desk / Child Care Associate combines front desk responsibilities and member service with providing children a safe, fun, and engaging environment.

Requirements

  • Friendly, outgoing, and customer-service-oriented personality.
  • Enjoy working with children and interacting with families.
  • Reliable, punctual, and responsible.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a busy environment.
  • Ability to remain attentive and engaged while supervising children.

Nice To Haves

  • Previous customer service or child care experience.
  • CPR/First Aid certification, or willingness to obtain certification as required by the facility.

Responsibilities

  • Greet members and guests with a friendly, welcoming attitude.
  • Assist members with check-ins and general questions.
  • Answer phone calls and direct inquiries appropriately.
  • Maintain a clean, organized, and professional front desk area.
  • Provide excellent customer service and help create a positive gym experience.
  • Assist with general administrative tasks as needed.
  • Supervise children in the gym's designated child care area.
  • Provide a safe, clean, and welcoming environment for children.
  • Engage children in age-appropriate activities and play.
  • Follow child care policies, safety procedures, and check-in/check-out protocols.
  • Communicate professionally and courteously with parents.
  • Keep the child care area clean, organized, and sanitized.
  • Report safety concerns or incidents to management promptly.

Benefits

  • Employee discounts
  • Opportunity for advancement
  • Training & development
  • A friendly and supportive team environment
  • The opportunity to work in a fitness-focused atmosphere
  • A role where you can make a positive impact on members and their families
  • Opportunities to develop customer service, communication, and child care skills
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