Front Desk Attendant
About The Position
Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City. Renewal House is a 50-unit, 1 year, transitional living program for people who have completed a substance abuse treatment program and are seeking employment. All participants must be approved by HRA for Category F Housing.
Requirements
- High School Diploma/GED
- experience working with homeless and substance abuse population
Nice To Haves
- Bilingual English and Spanish speaking preferred
Responsibilities
- Responsible for helping to establish and maintain a safe and secure environment, maintaining a clear and unobstructed building lobby.
- Makes safety patrols throughout the facility and documents same.
- Monitors CCTV system and security cameras.
- Observes tenant(s) and visitor(s) behavior reporting any unusual behavior to the appropriate personnel.
- Greet visitors and guests, announces/directs/escorts them to the appropriate location.
- Maintains visitor/guest log.
- Maintains accurate log entries and writes Incident Reports when necessary.
- Ability to use a multi-line telephone and intercom system.
- Acts as Fire Guard.
- Provides crisis intervention in emergency and contacts appropriate personnel.
- Any other duties as assigned by supervisor and/or senior staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
