Front Desk Attendant

Tru St.George • St. George, UT

3d • Onsite

About The Position

This part-time entry-level position with our hotel offers flexibility in either day or evening shifts to accommodate various schedules. As an entry-level Front Desk Attendant, you have a profound impact on shaping each guest's experience, from their arrival to departure. As the first and last point of contact, your warm and friendly demeanor creates a lasting impression. You efficiently handle check-ins, make reservations, collect information and record preferences. Handling payments with precision and professionalism enhances guests' confidence. You graciously address inquiries, provide valuable information, and ensure guests have a memorable stay. Your quick thinking and creative solutions resolve any issues promptly, ensuring guest satisfaction. Collaborating with team members fosters a supportive work culture. You find fulfillment in delivering exceptional customer service and creating lasting memories. If you thrive on making others feel welcome, enjoy problem-solving, and take pride in hospitality, this position is perfect for you.

Requirements

• Great time management
• Fantastic customer services skills
• Proficient with computers
• High attention to detail
• Excellent verbal and written communication skills
• Willing to learn

Responsibilities

• Handle check-ins and check-outs efficiently.
• Make reservations.
• Collect guest information and record preferences.
• Handle payments with precision and professionalism.
• Address guest inquiries and provide valuable information.
• Resolve guest issues promptly and ensure guest satisfaction.
• Collaborate with team members to foster a supportive work culture.
• Deliver exceptional customer service and create lasting memories for guests.

Benefits

• Hilton benefits
• $35/room
• Vacation time
• Referral program
• Hotel employee discounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed