Front Desk Attendant (part-time)

HealthFitness • West Greenwich, RI

4d • Onsite

About The Position

HealthFitness is looking for a part-time, 20 hpw, Front Desk Attendant to join the team at our corporate client site located in West Greenwich, RI. This role is ideal for a dependable professional with strong communication skills, keen attention to detail, and a passion for delivering exceptional service. The schedule is Monday–Friday, 10:00 a.m.–2:00 p.m. (set schedule, non-rotating). This role is ideal for candidates who can reliably work 10:00 a.m.–2:00 p.m. and provide occasional additional support within facility hours (5am-4pm). The Front Desk Attendant will greet, check-in and assist customers, provide program information, services, membership details and ensures the highest possible level of customer service and participant satisfaction.

Requirements

• High School Diploma or GED required.
• Adult CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute required within 30 days of hire.
• Computer proficiency in MS Office including Word, Excel, and Outlook; and working knowledge of the member management system, databases, and tools.

Nice To Haves

• Previous customer service experience a plus.

Responsibilities

• Greeting, checking-in and assisting customers, provide program information services and membership information.
• Efficiently responds to client and participant requests, comments or concerns and brings issues to timely and appropriate resolution.
• Assist with all member service desk administration and processes, answer phones, and process membership enrollments.
• Collects membership fees and performs related recordkeeping.
• Participates in membership drives to acquire new participants and enroll new participants.
• Laundry and locker rooms services.
• Maintains and updates participant and facility policies as appropriate.
• Educate participants on policies and procedures.
• Participate in internal programs and special events.
• Opening and/or closing duties.
• Other duties as assigned.

Benefits

• health and financial benefits
• competitive pay
• personal and professional support
• training and development
• flexible employment opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED