Front Desk Attendant

Mountainside Fitness•Scottsdale, AZ

19h•Onsite

About The Position

Join the Mountainside Fitness Team. We invest in our people. Here's what you can expect as part of the Mountainside family: Complimentary gym membership plus deep personal training discounts, Onsite childcare — bring your kids to work with you, Consistent schedules that stay the same week to week — no surprises, Flexible pay for hourly employees — access your earnings when you need them, Real growth opportunities — 100% of our General Managers were promoted from within.

Requirements

Previous experience in customer service, front desk, or a related field preferred
Strong interpersonal skills with the ability to build rapport with a diverse membership
Excellent written and verbal communication skills
Strong organizational skills and ability to manage multiple tasks
Problem-solving and conflict resolution skills
Self-motivated and proactive — takes initiative and seeks out additional duties
Demonstrates responsibility, dependability, and consistency: arrives on time, attends meetings, and completes assigned tasks
Communicates professionally with managers, co-workers, and Members
Ability to lift a minimum of 30 lbs.
Ability to move throughout the club and around equipment throughout the shift
Must be at least 16 years or older.
Must be able to lift a minimum of 30 lbs.
Must be able to maneuver throughout the club and equipment.
Physical ability to complete assigned cleaning tasks.
Provide basic equipment assistance.
Demonstrate competence in the operation of basic office equipment: phone, fax machine, computer, copy machine, etc.
Consistently complete simple mathematics functions.
Demonstrate responsibility, dependability, and consistency in: arriving on time, attending meetings, completing assigned tasks, and communicating all concerns and messages to managers.
Possess problem solving and conflict resolution skills.
Demonstrate self-motivating and self-directed behavior such as seeking out additional duties.
Ability to communicate effectively with managers, co-workers, and members.
Successful completion of Manage Staff training, drug testing, and the Mountainside Training Program.

Nice To Haves

CPR Certification required within 30 days of start date — sponsored by Mountainside Fitness at no cost to you
Successful completion of pre-employment drug screening
Successful completion of the Mountainside Fitness Training Program

Responsibilities

Warmly greet and check in Members and guests, creating a welcoming first impression
Respond promptly and professionally to guest needs, requests, and concerns
Communicate relevant guest information to the appropriate departments in a timely manner
Provide basic equipment orientation and assistance to Members as needed
Uphold and enforce club safety policies to protect the well-being of all Members and guests
Maintain a professional, conservative appearance in accordance with club dress policy
Complete assigned cleaning tasks to help maintain a clean and safe environment
Operate standard office equipment including phones, computers, and copy machines
Accurately perform basic math functions related to daily operations
Complete tasks and assignments consistently and thoroughly, communicating any concerns to management