Front Desk Attendant
About The Position
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Requirements
- High school diploma or G.E.D. equivalent.
- No related work experience.
- No supervisory experience.
- No specific license or certification required.
Nice To Haves
- Passionate.
- Active and take pride in maintaining well-being.
- Optimistic.
- Adventurous.
Responsibilities
- Giving guests a smooth check-in and check-out.
- Building a memorable and unique experience for guests.
- Delivering a wide range of services that guide guests through their entire stay.
- Processing operational needs.
- Addressing guest requests.
- Completing reports.
- Sharing the highlights of the local area.
- Creating a safe work place.
- Following company policies and procedures.
- Maintaining confidentiality.
- Protecting company assets.
- Upholding quality standards.
- Ensuring uniform, personal appearance, and communications are professional.
- Standing, sitting, or walking for an extended time.
- Moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.
Benefits
- 401(k) plan
- Stock purchase plan
- Discounts at Marriott properties
- Commuter benefits
- Employee assistance plan
- Childcare discounts
- Medical coverage
- Dental coverage
- Vision coverage
- Health care flexible spending account
- Dependent care flexible spending account
- Life insurance
- Disability insurance
- Accident insurance
- Adoption expense reimbursements
- Paid parental leave
- Educational assistance
- Paid sick leave (Washington Applicants Only)
- PTO balance accrual (Washington Applicants Only)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
